Recent Why SERVPRO Posts

Flooded Basements and Water Damage are not a DIY Job

1/16/2019 (Permalink)

Flooded basement repair is not a DIY job. 

Despite the magazines, television shows, and Internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO of Gateway technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage and even mold.

Additional benefits of hiring a professional water damage restoration company:

  1. Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Black water, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
  2. Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
  3. Peace of Mind: Hiring a professional restoration company gives you the peace of mind knowing you have done everything in your power to rectify the situation.

If you experience a flooded basement, leave the repair to our certified professionals.

Things not to do after Fire Damage

1/4/2019 (Permalink)

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Gateway
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Gateway
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

SERVPRO of Gateway has a group of certified and trained professionals that will make your home look “Like it never even happened.”

Water Damage Repair

12/28/2018 (Permalink)

Water Damage Repair

SERVPRO of Gateway is here in your community and Here to Help®. We have teams of certified professionals that are ready to help when disaster strikes. Our crews are certified in water damage repair and fire damage repair. We also have certified teams to assist in mold remediation. When the storms strike Northeast Ohio, we are ready to deploy our storm damage teams. Whatever you’re facing, we are faster to any size disaster.  

As a locally owned and operated business, SERVPRO of Gateway is strategically located to respond quickly to your water or flood damage loss. From the time our crews arrive on site to the time they pack up equipment, you will be kept in the loop of what’s happening in your home or business throughout the entire restoration process.

There’s no convenient time for water or flood damage to your home or business but we will do everything we can to make it “Like it never even happened.”

Call SERVPRO of Gateway today! 216-575-1985

Residential Water Damage Repair Services

12/28/2018 (Permalink)

Residential Water Damage Repair Services

Water damage is one of the most common problems you can face as a homeowner. Water damage can also be one of the most destructive problems you face as well. That’s why it’s important to call in the SERVPRO of Gateway professionals when disaster strikes. It’s important to take care of water damage immediately. If water damage isn’t remediated, the longer the water sits the more damage it will cause. Meaning: the more money it will cost to fix. Aside from damage, if water and flood damage aren’t addressed quickly mold can also begin to grow. You can’t predict disastrous situations but you can rely on SERVPRO of Gateway for all you water damage repairs.

Avoid costly mistakes and repairs. SERVPRO of Gateway will arrive onsite and begin to work immediately. You will be kept in the loop throughout the entire restoration process. We are faster to any size disaster and we are local to your community. Call us today! 216-575-1985

1-4-8 Policy

11/28/2018 (Permalink)

At SERVPRO® of Gateway, we are committed to serving you 24/7/365. We are your water damage, fire damage, storm damage and mold remediation experts. We are also committed to contacting you in a timely manner, showing up promptly, and notifying your insurance company of the status of the loss efficiently and quickly. The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an Insurance Company or by our Call Center for a loss, is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Company within 8 hours to report on the condition of the loss. We are judged on these three numbers, but frequently we beat these numbers. It is not unusual for us to call the property owner within minutes of receiving the FNOL and for us to be on site within an hour. We understand how important it is to be there to start the drying process. We care about your property and look forward to helping you at every opportunity.

SERVPRO of Gateway is faster to any size disaster. No water damage or fire damage is too big or too small for us. Call us when disaster strikes. 216-575-1985