Recent Water Damage Posts

We're ready to help in Cuyahoga County

6/9/2019 (Permalink)

SERVPRO of Gateway is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. This also increases the cost of mitigation and reconstruction. 

We Answer the Phone Ready to Help
Call Today - 216-575-1985

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Gateway has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration in Cleveland, OH—in fact, it's the cornerstone of our business. We're ready to help! Call us when disaster strikes. 

Why call SERVPRO of Gateway when water damage strikes

5/31/2019 (Permalink)

About SERVPRO of Gateway

SERVPRO of Gateway specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our goal is always to minimize damage and costs. To do this immediate response is necessary. Water damage shouldn’t wait so you shouldn’t either. When disaster strikes, call us and we will be there for you.

We are faster to any size disaster throughout Cuyahoga County. Trust SERVPRO of Gateway when flood damage or water damage strikes.

Call us when you find water damage 24/7 216-575-1985

Spring is Here

5/11/2019 (Permalink)

We want to give you a few tips since we have been drowning in the rain so far this Spring.  As the temperatures climb and you just have to get outside to enjoy the warmer weather, make your venture out a productive one.

Take a look at your Roof to see if you have any shingles missing or other damages the winter winds may have caused. Don’t forget to clean the Gutterswhile you are on the ladder.  How about those underground or exterior Drains?

The winter could have wreaked havoc on your Siding or the exterior Paint.  Because of the mountainous terrain most of us have basements so check for Cracks in the Block or Foundation.  Remember to check the Caulking around doors and windows.

If you have managed to survive the winter without water entering your House or Business, make it a point to keep them dry this spring and summer too.

Tips for preventing flood damage

4/29/2019 (Permalink)

Here’s some helpful tips to help prevent basement flooding:

To prevent water from leaking through your foundation, look to gutters for your first line of defense. 

While gutter-and-downspout systems protect your house from rainwater and snow melt, they can also compound drainage problems by concentrating roof runoff at a house's corners close to the foundation.

To carry water away, attach a sloped leader to each gutter and guide water at least 10 feet from the foundation.

Downspouts can also be directed to dump directly into an above or underground catch basin which will redistribute the water slowly back into the ground via small holes drilled throughout the basin.

Plug gaps and holes in basement.

If you see water dribbling into the basement through cracks or gaps around plumbing pipes, you can plug the openings yourself with hydraulic cement or polyurethane caulk.

Check your landscaping.

Check that your landscaping isn’t allowing water to pool around your foundation.

Soil should always slope away from your foundation for at least three feet. If the soil around your foundation is level or slopes back toward your home, add enough fresh soil to allow water to flow away and allow at least six inches of clear space between your foundation and your landscaping.

Maintain Your Plumbing.

While most of the hazards that lead to water in the basement come from outside water; water and drain pipes inside your home could also cause an issue. Plumbing maintenance begins with using your drains properly, including sinks, bathtubs, showers, and toilets.

Waterproof the Walls.

Waterproofing the walls is an effective way of keeping rain- and groundwater out of your basement.

You can paint the interior of your basement walls with a waterproofing product, while a professional waterproofing company will need to waterproof the exterior side of your foundation.

Water in your basement can lead to mold growth and that can lead to health concerns!

Be vigilant in checking for water leaks in your home and basement to avoid big water problems in the future!

If you find yourself with water damage call SERVPRO of Gateway at 216-575-1985

Any water damage in your home is bad

4/15/2019 (Permalink)

Any water damage in your home is bad.

But trying to clean it up yourself can be a disaster. Especially when the water you don't see contains bacteria-or cause mold, rot and other unseen damage that can affect the value of your home. So before you risk your health or the valve of your home by cleaning it up yourself.

Your local SERVPROis highly trained to safely clean and RESTORE your building, utilizing the following procedures

#1: The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

#2: We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

#3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

#4: We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

#5: We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

#6: Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. So, before you risk further damaging the value of your home or facility by attempting to clean up the mess yourself, call your local SERVPRO.

Facts about flood damage repair

4/15/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call SERVPRO of Gateway

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Port Jefferson and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help SERVPRO of Gateway 216-575-1985

5 Simple Steps for an Insurance Home Inventory

4/5/2019 (Permalink)

Five Simple Steps for an Insurance Home Inventory

You know how much you paid for that new TV; same for your computer. But what about those plastic bins of toys you keep under the stairs? Your collection of antique china? That expensive woodworking equipment? You might have already taken stock of the big things, but in an emergency, could you do a mental household inventory list and name all your valuables? That's why it's important to do a home inventory. For peace of mind, and for insurance purposes, a home inventory is just a smart move. It can help you decide how much and what type of homeowners' insurance to buy, speed up the claims process, and help verify losses for your income tax return. Where do you start? READ ON!

1. Starting a Household Inventory- Get Organized

First of all, you'll need to get organized. You'll want to document things like the insides of your tool boxes and closets; start a household inventory list. Tidy up; it's easier to see what you have if your possessions aren't in piles on the floor of your closet or crumpled up in a junk drawer.

2. Starting an Insurance Home Inventory- Method to the Madness

Before you start making your home inventory list, plan your starting point. Map your course through your household and move room to room methodically. By plotting your course in advance, you're saving yourself time and also decreasing your chances of missing important inventory items. For an insurance home inventory, remember to include your attic, garage, and even detached structures (like your shed).

3. Making a Home Inventory List- Document Everything

How you document your household inventory is important. Photography is your friend; go from room to room, taking pictures (or even video, provided you narrate!) as you go. Make special note of your most valuable items (jewelry, antiques, electronics) and where you keep them. It's also helpful to keep receipts and to note the serial numbers for your gadgets.

What type of items do you include on your household inventory list?

  • Furnishings (bookcases, cabinets, couches, tables, drapes, lamps)
  • Appliances (stove, washer/dryer, hair dryer, scale, vacuum)
  • Electronics (Flash drives, gaming systems, tablets, chargers, computers, DVD collection)
  • Lawn and Garden (patio furniture, lawn mower, snow blower, hoses, bikes)
  • Antiques and Collectibles (baseball cards, dolls, signage, toys, stamps, coins, art)

What details do you include about the items on your household inventory list?

  • Provide a general description of the inventory item
  • List the quantity of those items
  • Note the date each item was purchased
  • Specify how much you paid for each item on your inventory list

4. Securing Your Insurance Home Inventory- Store It Somewhere Safe

You'll be tempted to keep the inventory list in your home, but that's definitely not the safest place. Create a private album on an online site like Flickr or on the Cloud, and label it "Home Inventory." Print your inventory and keep it in a safety deposit box. Whatever you do, don't keep your only record of your possessions on your property.

5. Maintaining Your Home Inventory List- Update it Frequently

Whenever you make a big purchase, or even just every couple of years, reevaluate. This is also a good excuse to de-clutter as you go. Remember, an out-of-date home inventory could hold up the claims process at a time when that's the last thing you need.

SERVPRO's Water Loss Recovery Service Includes Sanitizing Affected Properties

3/27/2019 (Permalink)

SERVPRO's Water Loss Recovery Service Includes Sanitizing Affected Properties

You have a lot to worry about when your Cleveland home is awash with water. Your biggest worry is probably how to extract the water and dry the soaked contents. Contamination is probably the last thing in your mind unless the flooding is from sewage back up or storm water. You are not alone in this line of thinking as most people only realize there is contamination at the very late stages of the restoration. So, how can you eliminate contamination through the steps taken during restoration?

The level of contamination in cases ofwater damage depends on the kind of water that causes flooding. At SERVPRO, we follow industrial standards that identify three types of water that floods properties. These types are black, grey and clean water and the contamination levels are highest in black water and lowest or nonexistent in clean water. Even potable drinking water can degrade to gray or black water if left unattended.
 
In addition to identifying the water type, our SERVPRO technicians also consider the materials affected by the water. If there was a carpet affected by clean or grey water, we treat it on both sides with an EPA-registered disinfectant. We also use the same disinfectant on the floor after extracting the water. This minimizes chances of further contamination. Any upholstery in the affected area might also be contaminated. Unlike the carpet, which is easier to clean, upholstery has different nooks and crannies, so it requires special attention. Using tools such as ULV foggers, our team can administer the disinfectant in the form of a mist to reach and remove contaminants even in hidden parts of any upholstery item. Generally, we can group furnishings in a containment chamber for large disinfecting efforts.
 
Cleanliness is a relative state that depends on the percentage of contaminants eliminated. Properties can achieve four different levels of cleanliness depending on the effort put. From the dirty state, cleaning can change the property to sanitary or disinfected. This recovery from a water loss is the states that SERVPRO technicians can achieve. Sterile conditions are beyond our scope and service. These environments are needed in hospitals, labs, and other such structures. Reaching a sanitary state is the goal of most restoration processes. Our SERVPRO certified technicians extract the water, vacuum and deodorize any affected areas ensuring they attain sanitary conditions. 
 
Calling SERVPRO of Gateway eases the restoration process.

Flood Season is Coming in Cuyahoga County

3/13/2019 (Permalink)

Floods often cause hellacious damage to your Cuyahoga County home, leaving you with a huge mess to clean up after a major event. Many of you simply do not have the time or experience to correct all of the issues yourselves, which makes hiring a professional restoration company much more valuable.  
  
A certified flood damage restoration company like ourselves can provide you with access to equipment, resources, and personnel along with the time and experience necessary to handle every aspect of the damage found on your property. Everything from flooded carpet to broken furniture requires particular attention, not to mention the amount of time it takes to dry structural materials properly.  
  
You do not need to contact several companies, wasting time scheduling, postponing, or even canceling services on moments notice. SERVPRO makes it possible for homeowners to get all of the help they need by calling a single company. We handle all of the scheduling and provide you with a time frame estimate after performing our full inspection. Our supervising technician keeps you updated on every aspect of your restoration from start to finish. 
  
If you are looking for a restoration company in Cuyahoga County you can trust to perform quality flood damage services on your property, look no further. We take care of your home, protect it from the elements and unwanted intrusion through our roof tarp and board up services. SERVPRO relocates the contents of your home to a safe, dry location and gives each item the attention it deserves.  
  
SERVPRO of Gateway technicians take their jobs very seriously and are proud to be your choice to provide restoration services in your home. We understand how important your home is and make every effort to save as much of your property as possible while providing you with the best possible service.  
  
With advances in cleaning and restoration today, flood waters cannot hide. We use infared moisture detectors, hygrometers, water extractors of all shapes and sizes to reach every area in your home. Even those pesky hard to reach areas that often expose your home to hidden dangers that develop over time. 
  
Give SERVPRO of Gateway a call today for help restoring your home to a quality condition you and your family can enjoy. 216-575-1985


5 things NOT to store in your garage!

3/3/2019 (Permalink)

With the onset of Spring in the Treasure Valley, most of us try to accomplish new goals, get a new fresh start. Getting healthy, organizing our homes, bettering our lives' always seem to be at the top of the list. One space to start cleaning and organizing is the garage! That extra storage area that easily becomes a catchall for excess items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

  1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.
  2. Electronics- If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can’t withstand the temperature fluctuations and will easily break.
  3. Propane and Hazardous Chemicals- Proper ventilation is key for storage of propane and hazardous chemicals.  For safety reasons, these items need to be stored outside.  
  4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.
  5. Cardboard boxes- Insects, mice and other rodents love cardboard.  Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage.

Flooding Facts

2/23/2019 (Permalink)

Water Damage Flooding Facts Flooded Business in Cleveland, OH

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists that the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Unfortunately, even people who do not live in areas that are prone to flooding may become flood victims at some point. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

Here in Cleveland, OH, flooding events are unfortunately common, especially during this time of year. The combination of tropical systems, clay heavy soil (slow to absorb water), and a tendency for severe storms (high amount of rainfall in a small-time frame) provides the perfect recipe for flash floods. Flood insurance is a must for most people throughout our metroplex, particularly those that are close to any creeks or rivers. Follow these flood safety tips to keep you and your family safe during a flooding event.

When catastrophic water damage happens to you, SERVPRO of Gateway professionals can help! We can help you prepare ahead of time with an Emergency Ready Profile (ERP) or respond to any size disaster to begin cleanup and restoration to get your home or business back to normal as soon as possible. 

SERVPRO of Gateway professionals are ready to help make it "Like it never even happened."

Letting Experts Handle Water Damage

2/23/2019 (Permalink)

Water Damage Letting Experts Handle Water Damage Water damage at a Cleveland school

Letting Experts Handle Water Damage

Regardless of whether it is floods or broken pipes that cause the damage in Cleveland, do not attempt to do the entire clean-up process alone. Taking advantage of expert help comes with a lot of perks. For instance, reduction of total losses by preventing long-term problems like mold and structural damage.

If your home in Cleveland suffers water damage you are better off working with professionals to assist with the restoration process. It can be an overwhelming experience where homeowners may not be in a position to do things right.

Working with a reputable company like SERVPRO can lead to faster water extraction which also reduces drying time. Our experts provide 24-hour emergency services, and We’re Faster to Any Size Disaster. Trained technicians have the necessary tools to quickly get rid of any standing water as well as excess water from furniture and carpets so that the drying process can begin as soon as possible. Keep in mind that time is an essential factor in cases of water removal and less damage can occur the sooner technicians get rid of the water.

Having experts handle water damage can save you a lot of money and headache. Note that the situation can cause structural damage to your beloved home. Exposure to water for extended periods can also result in extensive damage to walls and flooring. Water can seep between drywalls causing hidden hazards and breeding grounds for mold. Dealing with such can create a huge dent in your wallet. However, if there is a timely response, you may be saved from all the trouble.

Elimination of health concerns is another reason you opt to hire professionals from SERVPRO. We utilize advanced technology to get the job done. Depending on what was the root of water damage, it is possible that hazardous microorganisms and bacteria attack your home. These can cause adverse health effects.

SERVPRO water damage restoration technicians are trained in potentially contaminated water removal. We also have protective equipment (PPE) that we wear during water extraction. Contact SERVPRO of Gateway any time you experience water damage, and we will handle it professionally. We offer round the clock emergency services in Cuyahoga County!

Don't wait when water damage hits!

2/15/2019 (Permalink)

Water Damage Don't wait when water damage hits! water damage

Big or small, water damage to your home or business is nothing to be taken lightly. What may seem to be a small problem could cause large structural or air quality issues over a period of time.

How a water problem is handled is of the utmost importance. The last thing a property owner wants is for a seemingly small problem end up being a long-term threat to a home or business. That is where SERVPRO of Gateway comes in the picture. Using the proper tools and expertise to identify and dry unseen water will prevent further damage to your property. Technology and equipment combined with the knowledge and training of SERVPRO professionals will ensure that you and your property are getting the best treatment possible.

Moisture sensors, moisture meters, thermo-hygrometers, and thermal imaging cameras are some of the tools your SERVPRO professionals will use to properly test and inspect your water damage. Put your trust in SERVPRO and their equipment and training to take care of your water damage and make it "Like it never even happened."

Water Damage is not a DIY Job!

2/9/2019 (Permalink)

Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all these harmful possibilities and to prevent further costly damage; the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Gateway. We are your flood damage and water damage specialists.

If you find yourself with a flooded basement, call SERVPRO of Gateway ASAP! 216-575-1985

Frozen pipes cause water damage during arctic weather

1/16/2019 (Permalink)

When pipes freeze in extreme winter weather and then thaw out as temperatures rise, these pipes tend to crack and burst, causing leaking and flooding. A frozen pipe bursting can cause a lot of water damage in your home.

A home in Cleveland without a working furnace, even for a couple of hours can cause serious risks.  Recently SERVPRO of Gateway was called out to a home that was for sale in the area to mitigate a water damage.  Upon entering the home, the technicians discovered several feet of standing water in the basement. Moisture from the basement caused extensive damage to the upper floors.  Most of the materials including walls, ceilings, floors, and cabinets removed due to the water damage.

Prevent frozen pipes from damaging your home by keeping your home’s thermostat no lower than 55 degrees Fahrenheit.  If you will be out of the home for a lengthy period, consider shutting off and draining your water system. 

SERVPRO of Gateway Professionals have the experience, expertise, and the resources to remediate damage caused by winter weather.

If you have water damage due to bad weather, Call SERVPRO of Gateway 216-575-1985.

What to know about water damage

1/16/2019 (Permalink)

You've seen the signs - a soft spot in the wall here, a strange splotch of color there. Signs of water damage can pop up at any time in your home and they're not something you want to ignore. Water damage can lead to foundation damage and subsidence but can also pose a health concern to the people in your home, too. This type of damage can be serious business, oftentimes. With that in mind, let's take a look at five things you need to know when dealing with water damage in your house.

You're not always going to see it - You've made it through the worst of it and several inches of water have drained out of your home. After a few days of airing and drying out, you feel as if your house is almost back to normal. Chances are, however, it's not. Signs of such damage are not always apparent- mold, rot, decay, and structural damage can be happening below the surface, without you even being aware of it. Even visual signs of mold may not be present.

It's not just about property damage - To put it plainly, water damage can be a health risk. Once mold is airborne it can damage the respiratory system of anyone in a house, but especially children and the elderly. Taking care of damage from water in your home is not just about keeping up your property- it's about preserving the health of your family and loved ones, too.

You want to catch it early - Water damage spreads, and what was once a small spot of damage can quickly escalate into a much larger issue. If you suspect that there has been damage from water to your home, even on a small scale, it might be best to get a damage survey done by a professional who can quickly assess your problem and take steps to reverse damage as early in its progress as possible.

The source won't always be obvious - Short of having an all-out flood in your home, there are still several "smaller" events that can cause water damage to your home, including faulty pipes, cracks in the foundation, and even the lightest rain.

It takes professionals to fix it - Fixing water damage in your home is not a DIY project. Due to some of the severe after-effects of water damage, including health risks, it's always best to have the professionals take on your water damage repair. A restoration expert can survey the damage and give you an estimate of the work and cost you're looking at, allowing you to get a thorough picture of what you need to do to get your home safe and sound once again.

If you are in need of flooded basement repair we are your local certified water damage restoration experts.

When your basement floods

10/10/2018 (Permalink)

Storms and flooding in Cleveland can lead to water buildup in the basement. As a homeowner, it’s important to understand what to do in these situations, how water gets down there in the first place, and ways to help prevent lasting damage.

How Water Gets Into the Basement

The first reaction for many when looking at a basement flood is to wonder how the water got there in the first place. There are several factors that may come into play.

  • An improperly functioning sump pump
  • Poor drainage around basement walls
  • Cracks or holes in the walls water can leak through
  • Issues with basement plumbing, such as a water heater
  • Heavy storm rains

Water buildup in the basement can cause further problems for your home. As water tends to flow in the least resistant path, it will find holes and cracks to flow through and continue to puddle at the lowest point unless otherwise prevented.

How To Take Care of Water in the Basement

If you find flooding in your basement, it’s best to contact a professional as soon as possible. He can assist with pipe repair, if needed, take care of the water removal, and assess your basement for the source of the problem. Many services also offer help with the drying and sanitation of the affected areas, as well as repair and mold remediation. 

How To Prevent Floods

In some cases, there may be ways you can help prevent damage from a basement flood. These can include installing a sump pump if you do not currently have one, regularly checking to make sure plumbing is intact, and sloping your yard and landscaping away from your home. A professional may have further ideas on ways to help prevent water damage.


Understanding the how and why of basement flooding can help you contact the team you need for repairs and restoration. Knowing these things can also help you take the steps necessary to help protect your home.

When disaster strikes call SERVPRO of Gateway 24/7 and we’ll be there. 216-575-1985

Are you ready for winter?

10/10/2018 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of Gateway about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes call SERVPRO® of Gateway to strike back against water damage.

Drying Services

10/10/2018 (Permalink)

Does your home or business have important documents that are important to your well-being? In the event of a water at your home or business, SERVPRO® of Gateway offers document drying services for those important files or personal papers.


Vacuum Freeze Drying
Items containing moisture are frozen and dried using various vacuums and pressures to achieve sublimation (direct conversion of a solid into gas without passage through a liquid stage – think dry ice).


Digitizing 
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.


Gamma Irradiation 
Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a category 3 water loss situation (sewage or flood water), documents are not only dealing with that water, but also are infected with all types of bacteria. If this is the case, decontamination is a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.


Certified Destruction
Unfortunately, many business and government agencies have to dispose of counterfeit, faulty, expired or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Quick Response keeps business open

8/16/2018 (Permalink)

Water Damage Quick Response keeps business open Mopping bathroom floor after water damages.

A water break caused by a Drinking Fountain can cause major damages if not taken care of in a timely manner.  SERVPRO of Gateway is the franchise to call in any emergency clean up. 

We are locally owned and operated. Our crews are certified and trained to handle disasters of any size. Water damage can come in many different forms and its important to call in professionals when you experience water damage because our crews are trained to look for the details and any underlying issues. Your safety is our top priority. We make disasters "Like it never even happened." 

SERVPRO of Gateway can be called 24/7 for help and questions anytime. We are available 365 days a year. Call SERVPRO of Gateway at 800-933-7179

Water Damages Of Many Categories

8/8/2018 (Permalink)

Water Damage can have a major impact on properties of all kinds, occurring very swiftly and often suddenly. It can occur due to a variety of conditions that include flooding, melting snow, failed appliances, or other natural disasters. Water damage can also range widely in severity. Allowing water to build up in basements and other areas of a home or business can quickly lead to complete destruction of the property. When water damage is imminent, property owners must take immediate steps to remove the water and restore any materials that have been damaged.

Water Damage can be broken down into several categories of severity, typically coming from a particular source. The first category for water damage includes the presence of clean water that poses no immediate threat to humans. Malfunctioning appliances and overflowing sinks usually cause this kind of damage. The next category of damage is often referred to as Grey Water. Category two indicates the presence of contaminated water that can cause illness to living creatures when ingested. The presence of microorganisms in water is typically the result of sewer leaks, damaged toilets, and malfunctioning sump pumps. The third category of water damage is referred to as Black Water. These unsanitary liquids contain bacteria and other forms of seriously dangerous microorganisms. This water can come from the contamination of standing water and leaks from municipal sewage systems.

All types of damage can lead to degrading property, including threats such as mold, rotting wood, and the destabilization of the foundation. Damage in classes two and three can allow furniture and walls to absorb a substantial amount of moisture despite the fact that the evaporation rate is very rapid. The most serious type of water damage can result from standing water that has the potential to soak into hardwood floors, concrete, and plaster. The restoration process and the success in cleaning up after water damage has occurred depend on acting quickly. 

The majority of cleanups following substantial water damage require professional assistance. Ignoring damp furniture and missing hidden damage in walls and other structural components can result in serious health threats. The mold exposure alone can cause allergy and asthma symptoms in persons of all ages or directly impact those people suffering with compromised immune systems. Professional restoration companies accurately assess the damage and use proven techniques in order to fully restore the property. Their techniques include thoroughly protective cleaning gear and cutting-edge, restoration equipment

4 Classes of Water

6/20/2018 (Permalink)

Without warning, emergencies can strike. Immediate response is critical especially when water damage strikes. Did you know there are different classes of water that can cause a loss in a home? The classes of water are defined as the following:

Class 1 –A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 –This class effects and entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 –Ceilings, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 –Water saturates in materials with very low levels of permeation, like hardwood or stone.

We understand that dealing with water damage is a highly stressful. Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions. Do not hesitate to give SERVPRO a call if you experience any kind of water damages.

Helpful Hints before SERVPRO arrives.

4/5/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors