Recent Water Damage Posts

Flood Season is Coming in Cuyahoga County

3/13/2019 (Permalink)

Floods often cause hellacious damage to your Cuyahoga County home, leaving you with a huge mess to clean up after a major event. Many of you simply do not have the time or experience to correct all of the issues yourselves, which makes hiring a professional restoration company much more valuable.  
  
A certified flood damage restoration company like ourselves can provide you with access to equipment, resources, and personnel along with the time and experience necessary to handle every aspect of the damage found on your property. Everything from flooded carpet to broken furniture requires particular attention, not to mention the amount of time it takes to dry structural materials properly.  
  
You do not need to contact several companies, wasting time scheduling, postponing, or even canceling services on moments notice. SERVPRO makes it possible for homeowners to get all of the help they need by calling a single company. We handle all of the scheduling and provide you with a time frame estimate after performing our full inspection. Our supervising technician keeps you updated on every aspect of your restoration from start to finish. 
  
If you are looking for a restoration company in Cuyahoga County you can trust to perform quality flood damage services on your property, look no further. We take care of your home, protect it from the elements and unwanted intrusion through our roof tarp and board up services. SERVPRO relocates the contents of your home to a safe, dry location and gives each item the attention it deserves.  
  
SERVPRO of Gateway technicians take their jobs very seriously and are proud to be your choice to provide restoration services in your home. We understand how important your home is and make every effort to save as much of your property as possible while providing you with the best possible service.  
  
With advances in cleaning and restoration today, flood waters cannot hide. We use infared moisture detectors, hygrometers, water extractors of all shapes and sizes to reach every area in your home. Even those pesky hard to reach areas that often expose your home to hidden dangers that develop over time. 
  
Give SERVPRO of Gateway a call today for help restoring your home to a quality condition you and your family can enjoy. 216-575-1985


5 things NOT to store in your garage!

3/3/2019 (Permalink)

With the onset of Spring in the Treasure Valley, most of us try to accomplish new goals, get a new fresh start. Getting healthy, organizing our homes, bettering our lives' always seem to be at the top of the list. One space to start cleaning and organizing is the garage! That extra storage area that easily becomes a catchall for excess items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

  1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.
  2. Electronics- If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can’t withstand the temperature fluctuations and will easily break.
  3. Propane and Hazardous Chemicals- Proper ventilation is key for storage of propane and hazardous chemicals.  For safety reasons, these items need to be stored outside.  
  4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.
  5. Cardboard boxes- Insects, mice and other rodents love cardboard.  Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage.

Flooding Facts

2/23/2019 (Permalink)

Water Damage Flooding Facts Flooded Business in Cleveland, OH

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists that the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Unfortunately, even people who do not live in areas that are prone to flooding may become flood victims at some point. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

Here in Cleveland, OH, flooding events are unfortunately common, especially during this time of year. The combination of tropical systems, clay heavy soil (slow to absorb water), and a tendency for severe storms (high amount of rainfall in a small-time frame) provides the perfect recipe for flash floods. Flood insurance is a must for most people throughout our metroplex, particularly those that are close to any creeks or rivers. Follow these flood safety tips to keep you and your family safe during a flooding event.

When catastrophic water damage happens to you, SERVPRO of Gateway professionals can help! We can help you prepare ahead of time with an Emergency Ready Profile (ERP) or respond to any size disaster to begin cleanup and restoration to get your home or business back to normal as soon as possible. 

SERVPRO of Gateway professionals are ready to help make it "Like it never even happened."

Letting Experts Handle Water Damage

2/23/2019 (Permalink)

Water Damage Letting Experts Handle Water Damage Water damage at a Cleveland school

Letting Experts Handle Water Damage

Regardless of whether it is floods or broken pipes that cause the damage in Cleveland, do not attempt to do the entire clean-up process alone. Taking advantage of expert help comes with a lot of perks. For instance, reduction of total losses by preventing long-term problems like mold and structural damage.

If your home in Cleveland suffers water damage you are better off working with professionals to assist with the restoration process. It can be an overwhelming experience where homeowners may not be in a position to do things right.

Working with a reputable company like SERVPRO can lead to faster water extraction which also reduces drying time. Our experts provide 24-hour emergency services, and We’re Faster to Any Size Disaster. Trained technicians have the necessary tools to quickly get rid of any standing water as well as excess water from furniture and carpets so that the drying process can begin as soon as possible. Keep in mind that time is an essential factor in cases of water removal and less damage can occur the sooner technicians get rid of the water.

Having experts handle water damage can save you a lot of money and headache. Note that the situation can cause structural damage to your beloved home. Exposure to water for extended periods can also result in extensive damage to walls and flooring. Water can seep between drywalls causing hidden hazards and breeding grounds for mold. Dealing with such can create a huge dent in your wallet. However, if there is a timely response, you may be saved from all the trouble.

Elimination of health concerns is another reason you opt to hire professionals from SERVPRO. We utilize advanced technology to get the job done. Depending on what was the root of water damage, it is possible that hazardous microorganisms and bacteria attack your home. These can cause adverse health effects.

SERVPRO water damage restoration technicians are trained in potentially contaminated water removal. We also have protective equipment (PPE) that we wear during water extraction. Contact SERVPRO of Gateway any time you experience water damage, and we will handle it professionally. We offer round the clock emergency services in Cuyahoga County!

Don't wait when water damage hits!

2/15/2019 (Permalink)

Water Damage Don't wait when water damage hits! water damage

Big or small, water damage to your home or business is nothing to be taken lightly. What may seem to be a small problem could cause large structural or air quality issues over a period of time.

How a water problem is handled is of the utmost importance. The last thing a property owner wants is for a seemingly small problem end up being a long-term threat to a home or business. That is where SERVPRO of Gateway comes in the picture. Using the proper tools and expertise to identify and dry unseen water will prevent further damage to your property. Technology and equipment combined with the knowledge and training of SERVPRO professionals will ensure that you and your property are getting the best treatment possible.

Moisture sensors, moisture meters, thermo-hygrometers, and thermal imaging cameras are some of the tools your SERVPRO professionals will use to properly test and inspect your water damage. Put your trust in SERVPRO and their equipment and training to take care of your water damage and make it "Like it never even happened."

Water Damage is not a DIY Job!

2/9/2019 (Permalink)

Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all these harmful possibilities and to prevent further costly damage; the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Gateway. We are your flood damage and water damage specialists.

If you find yourself with a flooded basement, call SERVPRO of Gateway ASAP! 216-575-1985

Frozen pipes cause water damage during arctic weather

1/16/2019 (Permalink)

When pipes freeze in extreme winter weather and then thaw out as temperatures rise, these pipes tend to crack and burst, causing leaking and flooding. A frozen pipe bursting can cause a lot of water damage in your home.

A home in Cleveland without a working furnace, even for a couple of hours can cause serious risks.  Recently SERVPRO of Gateway was called out to a home that was for sale in the area to mitigate a water damage.  Upon entering the home, the technicians discovered several feet of standing water in the basement. Moisture from the basement caused extensive damage to the upper floors.  Most of the materials including walls, ceilings, floors, and cabinets removed due to the water damage.

Prevent frozen pipes from damaging your home by keeping your home’s thermostat no lower than 55 degrees Fahrenheit.  If you will be out of the home for a lengthy period, consider shutting off and draining your water system. 

SERVPRO of Gateway Professionals have the experience, expertise, and the resources to remediate damage caused by winter weather.

If you have water damage due to bad weather, Call SERVPRO of Gateway 216-575-1985.

What to know about water damage

1/16/2019 (Permalink)

You've seen the signs - a soft spot in the wall here, a strange splotch of color there. Signs of water damage can pop up at any time in your home and they're not something you want to ignore. Water damage can lead to foundation damage and subsidence but can also pose a health concern to the people in your home, too. This type of damage can be serious business, oftentimes. With that in mind, let's take a look at five things you need to know when dealing with water damage in your house.

You're not always going to see it - You've made it through the worst of it and several inches of water have drained out of your home. After a few days of airing and drying out, you feel as if your house is almost back to normal. Chances are, however, it's not. Signs of such damage are not always apparent- mold, rot, decay, and structural damage can be happening below the surface, without you even being aware of it. Even visual signs of mold may not be present.

It's not just about property damage - To put it plainly, water damage can be a health risk. Once mold is airborne it can damage the respiratory system of anyone in a house, but especially children and the elderly. Taking care of damage from water in your home is not just about keeping up your property- it's about preserving the health of your family and loved ones, too.

You want to catch it early - Water damage spreads, and what was once a small spot of damage can quickly escalate into a much larger issue. If you suspect that there has been damage from water to your home, even on a small scale, it might be best to get a damage survey done by a professional who can quickly assess your problem and take steps to reverse damage as early in its progress as possible.

The source won't always be obvious - Short of having an all-out flood in your home, there are still several "smaller" events that can cause water damage to your home, including faulty pipes, cracks in the foundation, and even the lightest rain.

It takes professionals to fix it - Fixing water damage in your home is not a DIY project. Due to some of the severe after-effects of water damage, including health risks, it's always best to have the professionals take on your water damage repair. A restoration expert can survey the damage and give you an estimate of the work and cost you're looking at, allowing you to get a thorough picture of what you need to do to get your home safe and sound once again.

If you are in need of flooded basement repair we are your local certified water damage restoration experts.

When your basement floods

10/10/2018 (Permalink)

Storms and flooding in Cleveland can lead to water buildup in the basement. As a homeowner, it’s important to understand what to do in these situations, how water gets down there in the first place, and ways to help prevent lasting damage.

How Water Gets Into the Basement

The first reaction for many when looking at a basement flood is to wonder how the water got there in the first place. There are several factors that may come into play.

  • An improperly functioning sump pump
  • Poor drainage around basement walls
  • Cracks or holes in the walls water can leak through
  • Issues with basement plumbing, such as a water heater
  • Heavy storm rains

Water buildup in the basement can cause further problems for your home. As water tends to flow in the least resistant path, it will find holes and cracks to flow through and continue to puddle at the lowest point unless otherwise prevented.

How To Take Care of Water in the Basement

If you find flooding in your basement, it’s best to contact a professional as soon as possible. He can assist with pipe repair, if needed, take care of the water removal, and assess your basement for the source of the problem. Many services also offer help with the drying and sanitation of the affected areas, as well as repair and mold remediation. 

How To Prevent Floods

In some cases, there may be ways you can help prevent damage from a basement flood. These can include installing a sump pump if you do not currently have one, regularly checking to make sure plumbing is intact, and sloping your yard and landscaping away from your home. A professional may have further ideas on ways to help prevent water damage.


Understanding the how and why of basement flooding can help you contact the team you need for repairs and restoration. Knowing these things can also help you take the steps necessary to help protect your home.

When disaster strikes call SERVPRO of Gateway 24/7 and we’ll be there. 216-575-1985

Are you ready for winter?

10/10/2018 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of Gateway about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes call SERVPRO® of Gateway to strike back against water damage.

Drying Services

10/10/2018 (Permalink)

Does your home or business have important documents that are important to your well-being? In the event of a water at your home or business, SERVPRO® of Gateway offers document drying services for those important files or personal papers.


Vacuum Freeze Drying
Items containing moisture are frozen and dried using various vacuums and pressures to achieve sublimation (direct conversion of a solid into gas without passage through a liquid stage – think dry ice).


Digitizing 
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.


Gamma Irradiation 
Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a category 3 water loss situation (sewage or flood water), documents are not only dealing with that water, but also are infected with all types of bacteria. If this is the case, decontamination is a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.


Certified Destruction
Unfortunately, many business and government agencies have to dispose of counterfeit, faulty, expired or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Quick Response keeps business open

8/16/2018 (Permalink)

Water Damage Quick Response keeps business open Mopping bathroom floor after water damages.

A water break caused by a Drinking Fountain can cause major damages if not taken care of in a timely manner.  SERVPRO of Gateway is the franchise to call in any emergency clean up. 

We are locally owned and operated. Our crews are certified and trained to handle disasters of any size. Water damage can come in many different forms and its important to call in professionals when you experience water damage because our crews are trained to look for the details and any underlying issues. Your safety is our top priority. We make disasters "Like it never even happened." 

SERVPRO of Gateway can be called 24/7 for help and questions anytime. We are available 365 days a year. Call SERVPRO of Gateway at 800-933-7179

Water Damages Of Many Categories

8/8/2018 (Permalink)

Water Damage can have a major impact on properties of all kinds, occurring very swiftly and often suddenly. It can occur due to a variety of conditions that include flooding, melting snow, failed appliances, or other natural disasters. Water damage can also range widely in severity. Allowing water to build up in basements and other areas of a home or business can quickly lead to complete destruction of the property. When water damage is imminent, property owners must take immediate steps to remove the water and restore any materials that have been damaged.

Water Damage can be broken down into several categories of severity, typically coming from a particular source. The first category for water damage includes the presence of clean water that poses no immediate threat to humans. Malfunctioning appliances and overflowing sinks usually cause this kind of damage. The next category of damage is often referred to as Grey Water. Category two indicates the presence of contaminated water that can cause illness to living creatures when ingested. The presence of microorganisms in water is typically the result of sewer leaks, damaged toilets, and malfunctioning sump pumps. The third category of water damage is referred to as Black Water. These unsanitary liquids contain bacteria and other forms of seriously dangerous microorganisms. This water can come from the contamination of standing water and leaks from municipal sewage systems.

All types of damage can lead to degrading property, including threats such as mold, rotting wood, and the destabilization of the foundation. Damage in classes two and three can allow furniture and walls to absorb a substantial amount of moisture despite the fact that the evaporation rate is very rapid. The most serious type of water damage can result from standing water that has the potential to soak into hardwood floors, concrete, and plaster. The restoration process and the success in cleaning up after water damage has occurred depend on acting quickly. 

The majority of cleanups following substantial water damage require professional assistance. Ignoring damp furniture and missing hidden damage in walls and other structural components can result in serious health threats. The mold exposure alone can cause allergy and asthma symptoms in persons of all ages or directly impact those people suffering with compromised immune systems. Professional restoration companies accurately assess the damage and use proven techniques in order to fully restore the property. Their techniques include thoroughly protective cleaning gear and cutting-edge, restoration equipment

4 Classes of Water

6/20/2018 (Permalink)

Without warning, emergencies can strike. Immediate response is critical especially when water damage strikes. Did you know there are different classes of water that can cause a loss in a home? The classes of water are defined as the following:

Class 1 –A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 –This class effects and entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 –Ceilings, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 –Water saturates in materials with very low levels of permeation, like hardwood or stone.

We understand that dealing with water damage is a highly stressful. Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions. Do not hesitate to give SERVPRO a call if you experience any kind of water damages.

Helpful Hints before SERVPRO arrives.

4/5/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Spring will soon be here.

2/20/2018 (Permalink)

We want to give you a few tips before the impending spring rains hit.  As the temperatures climb and you just have to get outside to enjoy the warmer weather, make your first venture out a productive one.

Take a look at your Roof to see if you have any shingles missing or other damages the winter winds may have caused. Don’t forget to clean the Gutters while you are on the ladder.  How about those underground or exterior Drains?

The winter could have wreaked havoc on your Siding or the exterior Paint.  Because of the mountainous terrain most of us have basements so check for Cracks in the Block or Foundation.  Remember to check the Caulking around doors and windows.

If you have managed to survive the winter without water entering your House or Business, make it a point to keep them dry this spring and summer too.