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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Flood Season is Coming in Cuyahoga County

3/13/2019 (Permalink)

Floods often cause hellacious damage to your Cuyahoga County home, leaving you with a huge mess to clean up after a major event. Many of you simply do not have the time or experience to correct all of the issues yourselves, which makes hiring a professional restoration company much more valuable.  
  
A certified flood damage restoration company like ourselves can provide you with access to equipment, resources, and personnel along with the time and experience necessary to handle every aspect of the damage found on your property. Everything from flooded carpet to broken furniture requires particular attention, not to mention the amount of time it takes to dry structural materials properly.  
  
You do not need to contact several companies, wasting time scheduling, postponing, or even canceling services on moments notice. SERVPRO makes it possible for homeowners to get all of the help they need by calling a single company. We handle all of the scheduling and provide you with a time frame estimate after performing our full inspection. Our supervising technician keeps you updated on every aspect of your restoration from start to finish. 
  
If you are looking for a restoration company in Cuyahoga County you can trust to perform quality flood damage services on your property, look no further. We take care of your home, protect it from the elements and unwanted intrusion through our roof tarp and board up services. SERVPRO relocates the contents of your home to a safe, dry location and gives each item the attention it deserves.  
  
SERVPRO of Gateway technicians take their jobs very seriously and are proud to be your choice to provide restoration services in your home. We understand how important your home is and make every effort to save as much of your property as possible while providing you with the best possible service.  
  
With advances in cleaning and restoration today, flood waters cannot hide. We use infared moisture detectors, hygrometers, water extractors of all shapes and sizes to reach every area in your home. Even those pesky hard to reach areas that often expose your home to hidden dangers that develop over time. 
  
Give SERVPRO of Gateway a call today for help restoring your home to a quality condition you and your family can enjoy. 216-575-1985


Let us handle the fire damage

3/13/2019 (Permalink)

Fires inside the home can be a terrifying ordeal. Flames, smoke, and ash can destroy many of your personal belongings and can also damage floors, carpets, and furniture inside the house. Once firefighters extinguish fires, dirt, debris, and strong smoke odors can remain inside the structure. We’re Faster to Any Size Disaster, which is why calling us can be helpful.

SERVPRO of Gateway professional fire damage teams in Cuyahoga County are certified and can restore your house if possible. The techs may employ fans, and top-grade air scrubbing and fogging equipment to eliminate heavy smoke odors fast. Plus, the crew can use industrial cleaning products to remove ash, soot, and debris from the affected surfaces such as your ceilings, counter-tops, walls, and floors. The team may also apply odor removal deodorants to remove smoke odors from materials affected by the flames such as upholstery, curtains, and carpeting.

In some cases, we may need to utilize portable ozone machine to get rid of offensive and lingering smoke odors. Ozone machines use activated oxygen to neutralize and eliminate strong smells and to purify the atmosphere inside the structure. If we employ this type of equipment, all occupants and any pets inside the structure must leave the house until the job is complete due to the strong chemicals. You can rely on us to make sure the air quality inside your home is safe when you return.

If necessary, the team can perform minor repairs to secure the structure such as boarding a window or door or covering and sealing a hole in the roof. Securing the home can help prevent human and wildlife intruders from invading your house. If significant repairs are necessary, SERVPRO we can do the repairs and restoration as well. The crew can also remove burned or charred contents from the structure like carpeting, tables, chairs, clothing, and drapes. The technicians can clean, sanitize and store any materials they remove from the house and keep them in a safe storage area on or off-site until the job is complete.

SERVPRO of Gateway offers fast and reliable fire damage restoration that can return your home to its preloss condition. Contact us at 216-575-1985 any time of the day or night. We are close by and here to help.

What to Do Until We Arrive During a Fire Damage

3/3/2019 (Permalink)

Fire Damage What to Do Until We Arrive During a Fire Damage House fire damage

A fire can be devastating. It leaves behind soot, smoke damage and a host of other problems. Fire damages can affect ceilings, walls, woodwork, carpeting, and floors will often need thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO of Gateway arrives. The following tips may help reduce damage and increase the chances of a successful restoration:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork. n Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor
  • Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system

 Call SERVPRO of Gateway at 216-575-1985, if you've had a fire or would like to know how we can help in the event you do.

Review your insurance policies in 2019!

3/3/2019 (Permalink)

Are you making a New Year's Resolution? Statistically, more than half of all resolutions fail... but they don't have to. We have some resolutions you can actually keep this year. Even better? You can accomplish most of these in January and be sitting pretty for the rest of the year, worry free with a simple insurance audit!

Update Home Inventory

Your home inventory is a tool that your agent can use to determine the right level of coverage for your homeowners insurance. Plus, if you have a claim, having an up-to-date inventory will benefit you and get your claim paid faster. If you haven't done an inventory on your home in a while, we have some tips on where to start. If you have completed an inventory, right after the holidays are and ideal time to update! Be sure to share the updated home inventory with your agent when you're done.

Right-Size Your Life Insurance

Life insurance is not one-size-fits-all. Your coverage needs to evolve over time. If you don't have a policy yet, now is a great time to talk to your agent about what type of policy would best suit your needs (and your budget.) We have six things you should consider when you are looking at coverage. 

If you do already have life insurance, is it working hard for you? Could you get more benefit out of your policy while you are still living? Maybe. Talk to your agent about the ways you can make your existing policy work for you and your family.

Earn Discounts

Did you know that you can play a part in determining your auto insurance rates? With Driveology, you have the chance to earn discounts based on your good driving behavior. You can also monitor your vehicle health and environmental impact in the process. 

If you have a teen driver in the house, you may be able to save even more with you Young Driver Safety program. With this program, drivers under the age of 25 can learn safe driving behaviors, and help you earn discounts on your auto policy premiums. 

Prepare for the Unexpected

You try to be as prepared as possible, but you never know what is right around the corner. Prepare for unexpected risks with an umbrella policy. Umbrella earns its name because the coverage arches over your vehicle and homeowner's insurance to provide an extra layer of protection: it starts where vehicle and homeowner's insurance liability limits stop. You might be surprised by all the things umbrella policies cover for an affordable price. 

Call Your Agent

When was the last time you evaluated your coverage's with your agent? Your agent can do an annual SuperCheck and make sure you are covered where you need it (and aren't paying for coverage's you've outgrown). Life changes fast, make sure your insurance keeps up. If you have been wondering if you could bundle your policies, need a different life insurance policy, or bought a new boat, you could use a SuperCheck. Contact your agent and schedule a brief review today.

With this new year, if you have resolved to save money, your agent may be able to help. Contact your agent today. It's an easy resolution to keep and can affect your bottom line all year. Can you say that for other resolutions?

5 things NOT to store in your garage!

3/3/2019 (Permalink)

With the onset of Spring in the Treasure Valley, most of us try to accomplish new goals, get a new fresh start. Getting healthy, organizing our homes, bettering our lives' always seem to be at the top of the list. One space to start cleaning and organizing is the garage! That extra storage area that easily becomes a catchall for excess items.  We have compiled a list of items that should not be stored in your garage. Get them out and reclaim your space.

  1. Paint- Because the garage is prone to extreme temperature changes, paint should not be stored in the garage.  Recycle paint according to your county guidelines or donate it.
  2. Electronics- If you are putting electronics out in the garage, you must not be using them.  Donate these items because they can’t withstand the temperature fluctuations and will easily break.
  3. Propane and Hazardous Chemicals- Proper ventilation is key for storage of propane and hazardous chemicals.  For safety reasons, these items need to be stored outside.  
  4. Food- Keeping food in the garage is an open invitation to rodents and insects.  Although shopping in bulk can save money, storing extra food in the garage will cause problems. The moisture and humidity will spoil the food. Find room in the house for food storage.
  5. Cardboard boxes- Insects, mice and other rodents love cardboard.  Invest in waterproof plastic bins to store your items.

Hope these tips help you gain back your garage.

Flooding Facts

2/23/2019 (Permalink)

Water Damage Flooding Facts Flooded Business in Cleveland, OH

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists that the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Unfortunately, even people who do not live in areas that are prone to flooding may become flood victims at some point. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

Here in Cleveland, OH, flooding events are unfortunately common, especially during this time of year. The combination of tropical systems, clay heavy soil (slow to absorb water), and a tendency for severe storms (high amount of rainfall in a small-time frame) provides the perfect recipe for flash floods. Flood insurance is a must for most people throughout our metroplex, particularly those that are close to any creeks or rivers. Follow these flood safety tips to keep you and your family safe during a flooding event.

When catastrophic water damage happens to you, SERVPRO of Gateway professionals can help! We can help you prepare ahead of time with an Emergency Ready Profile (ERP) or respond to any size disaster to begin cleanup and restoration to get your home or business back to normal as soon as possible. 

SERVPRO of Gateway professionals are ready to help make it "Like it never even happened."

Letting Experts Handle Water Damage

2/23/2019 (Permalink)

Water Damage Letting Experts Handle Water Damage Water damage at a Cleveland school

Letting Experts Handle Water Damage

Regardless of whether it is floods or broken pipes that cause the damage in Cleveland, do not attempt to do the entire clean-up process alone. Taking advantage of expert help comes with a lot of perks. For instance, reduction of total losses by preventing long-term problems like mold and structural damage.

If your home in Cleveland suffers water damage you are better off working with professionals to assist with the restoration process. It can be an overwhelming experience where homeowners may not be in a position to do things right.

Working with a reputable company like SERVPRO can lead to faster water extraction which also reduces drying time. Our experts provide 24-hour emergency services, and We’re Faster to Any Size Disaster. Trained technicians have the necessary tools to quickly get rid of any standing water as well as excess water from furniture and carpets so that the drying process can begin as soon as possible. Keep in mind that time is an essential factor in cases of water removal and less damage can occur the sooner technicians get rid of the water.

Having experts handle water damage can save you a lot of money and headache. Note that the situation can cause structural damage to your beloved home. Exposure to water for extended periods can also result in extensive damage to walls and flooring. Water can seep between drywalls causing hidden hazards and breeding grounds for mold. Dealing with such can create a huge dent in your wallet. However, if there is a timely response, you may be saved from all the trouble.

Elimination of health concerns is another reason you opt to hire professionals from SERVPRO. We utilize advanced technology to get the job done. Depending on what was the root of water damage, it is possible that hazardous microorganisms and bacteria attack your home. These can cause adverse health effects.

SERVPRO water damage restoration technicians are trained in potentially contaminated water removal. We also have protective equipment (PPE) that we wear during water extraction. Contact SERVPRO of Gateway any time you experience water damage, and we will handle it professionally. We offer round the clock emergency services in Cuyahoga County!

Ways to Prevent Fire Damage Part 1

2/15/2019 (Permalink)

Fire Damage Ways to Prevent Fire Damage Part 1 Soot covered walls after a Christmas Eve grease fire.

With the holidays behind us hopefully everyone has put up their Christmas decorations. As homeowners it is essential to be mindful of the presence of fire hazards and to minimize the possibility of them causing a structure fire. A good example is keeping around a severely dehydrated, and highly flammable Christmas tree too long. SERVPRO of Gateway has compiled the following prevention tips for some areas in your home to help keep you and your loved ones safe from possible fire hazards throughout the new year.

In the kitchen:

• Avoid leaving cooking food unattended. If a grease fire occurs, use baking soda to extinguish it. NEVER use water on a grease fire. You can smother the fire in the pan by starving it of oxygen by placing a lid over it. Always supervise children that are cooking and educate on the dangers of fire and cooking appliances.

• Be aware of where you leave pot holders, dish towels, aprons and any cooking utensils.

• Ensure that electrical appliances are far from sinks, flames or hot plates

• Invest in carbon monoxide detector if your home does not already have one if you use natural gas for heating and cooking.

In living areas & bedrooms:

• Make your home a smoke free environment if possible, or at least ensure that cigars, cigarettes, and pipes are properly extinguished prior to disposal as they may continue to burn and may reignite.

• Recycle and replace appliances with damaged electrical cords

• Avoid running electrical wires or cords under the weight of heavy furniture and rugs

• If you feel that you often have to unplug an appliance to plug in another because your outlet is overloaded, reconsider spacing out appliances to other outlets

• Be aware that clothing or draperies do not rest atop lighting such as desk lamps.

Take a moment from your day to check the areas in your home and see if there are any possible fire hazards.

Check out our next blog for fire safety prevention tips for your bathrooms and garage from SERVPRO of Gateway.

Ways to Prevent Fire Damage Part 2

2/15/2019 (Permalink)

Fire Damage Ways to Prevent Fire Damage Part 2 Fire damaged bathroom after a Christmas Eve grease fire.

In our previous blog SERVPRO of Gateway covered some fire safety tips for the kitchen, living areas, and bedrooms. Here you’ll find more suggestions on locating possible fire hazards that exist in your home and reminders of how to keep you and your loved ones safe from structure fires.

In the bathroom:

• Ensure that proper care is taken when using candles in a restroom for deodorizing and that they are snuffed out before you leave

• Use appropriate incense plates or burners; do not leave cones or sticks lying on counters, shelving or windowsills

• Turn off hair styling irons before you walk away from it and invest in fire resistant holders

• Do not use, or charge, electronic devices near you while you are showering or bathing

• Before leaving home turn off any wax or oil potpourri pots

In the garage/storage:

• Chemicals such as fuels, solvents, cleaning agents, thinners, adhesives, and paints could ignite or explode due to improper storage. Make sure you take time to organize chemicals and to properly store them, preferably away from the house if possible. Dispose of anything that is damaged or leaking.

• Do not use stoves or barbecue grills inside the garage; you could not only start a fire, but also die from carbon monoxide inhalation

• If fire extinguishers are present in the home, ensure that everyone knows its location and how to use it. We also recommend having a fire plan in place.

Now, this is not a comprehensive list by any means, but these tips should be covered with family and/or roommates so that everyone understands where fire hazards exist for everyone’s safety and well-being. SERVPRO of Gateway hopes you never have to experience the effects of a fire loss where you live, but we are here to help if you ever need our services. Call us 24 hours a day at 216-575-1985

Don't wait when water damage hits!

2/15/2019 (Permalink)

Water Damage Don't wait when water damage hits! water damage

Big or small, water damage to your home or business is nothing to be taken lightly. What may seem to be a small problem could cause large structural or air quality issues over a period of time.

How a water problem is handled is of the utmost importance. The last thing a property owner wants is for a seemingly small problem end up being a long-term threat to a home or business. That is where SERVPRO of Gateway comes in the picture. Using the proper tools and expertise to identify and dry unseen water will prevent further damage to your property. Technology and equipment combined with the knowledge and training of SERVPRO professionals will ensure that you and your property are getting the best treatment possible.

Moisture sensors, moisture meters, thermo-hygrometers, and thermal imaging cameras are some of the tools your SERVPRO professionals will use to properly test and inspect your water damage. Put your trust in SERVPRO and their equipment and training to take care of your water damage and make it "Like it never even happened."

Water Damage is not a DIY Job!

2/9/2019 (Permalink)

Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all these harmful possibilities and to prevent further costly damage; the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Gateway. We are your flood damage and water damage specialists.

If you find yourself with a flooded basement, call SERVPRO of Gateway ASAP! 216-575-1985

First Responder Bowl Game Challenge

2/7/2019 (Permalink)

Why SERVPRO First Responder Bowl Game Challenge Presenting the check to Make A Wish

SERVPRO sponsored the SERVPRO First Responder Bowl Game in December. In line with that game, we wanted to honor our local first responders as well.

We created a bracket challenge set up like March Madness. Our local first responders had to pick a winner for each bowl game and whatever department had the most points at the end of the National Championship game, would win $1,000 to the charity of their choice.

Throughout all the Bowl games being played out, our leader board changed often. We had 17 brackets submitted to participate. Medina Fire and Medina Police were tied for first for awhile and then Brunswick Police and Brunswick Fire took over first. Eastlake Police were in the battle for 1st place as well.

After all bowl games had been played, Brunswick Fire, Brunswick Police and Eastlake Police were tied for 1st place. It came down to the National Championship game. If Alabama won, it was between Eastlake Police and Brunswick Police which would come down to a total point tie breaker. If Clemson won, Brunswick Fire would win.

By now, you know Clemson shocked everyone and won! Brunswick Fire Department was our winner. They selected Make A Wish to donate their $1,000 to. On January 28th we presented the $1,000 check to Make A Wish at the Brunswick City Council Meeting.

This was a fun opportunity to partner with our local first responders and we’re looking forward to the 2019 First Responder Bowl Game!

Commercial Cleaning Services

2/1/2019 (Permalink)

Spending extra time and resources to clean and disinfect your office or warehouse space is something you don't always have time to do. Turn to the professionals and let us handle the everyday wear and tear that gradually soils your office. When dirt, odor, and moisture problems go beyond the scope of your regular janitorial staff, you need to call SERVPRO of Gateway for prompt service.

We specialize in all commercial cleaning services, from removing an odor problem to deep cleaning flooring and carpets, you can rely on us to make your workspace look its very best. SERVPRO of Gateway can work around your regular business hours so there will be no disruption or downtime for your office. From general cleaning of workspaces to heavy cleaning of warehouse walls and ceilings, we have specialized training, products, and equipment to get your commercial property clean and safe. A clean office promotes employee health and safety, production and overall happiness. A clean business keeps customers coming back.  

SERVPRO of Gateway wants to help keep your facility clean and a place where people want to work and buy from. We have service agreements that range from weekly cleaning services, quarterly, or by the call. We'll work with you and around your schedule and cater our services around your needs. 

Our commercial cleaning services include:

Biohazard and Sewage

SERVPRO is trained to safely remove biohazards and dispose of them properly following OSHA and health regulations. Water from sewer system backups should be considered very dangerous and is best left to the professionals. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean and safe workspaces.
 

Trauma and Crime Scene Cleanup

Accidents and crime scenes often have blood or other biohazard contaminants that may pose a severe health risk. Our highly trained service professionals will respond immediately and safely clean and disinfect any trauma or crime scene with empathy and respect.

Carpet and Upholstery

 A good rule of thumb is to have your carpet and upholstery professionally cleaned every 12 months. Protect your investment by calling us to clean and maintain your carpet and upholstery. Ceilings, walls, and floors are exposed to dirt, dust and other contaminants from inside and outside. Whether they need general maintenance cleaning, or heavy cleaning from smoke and fire damage, SERVPRO of Gateway has the expertise to do the job right the first time. 

Odor Removal and Deodorization

 We have several different types of deodorization techniques. One of our Project Managers will discuss with you the method that will be most beneficial for your property. Masking the odors and other shortcuts are not what we do. We fully address the source of the odor so it doesn't return. 

Vandalism and Graffiti

 SERVPRO offers emergency services for board up due to broken windows or damaged structure. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed promptly. In addition to removing spray-painted graffiti from exterior walls, we also clean driveways, sidewalks, asphalt, metals, glass, wood, plastic and masonry.

Frozen pipes cause water damage during arctic weather

1/16/2019 (Permalink)

When pipes freeze in extreme winter weather and then thaw out as temperatures rise, these pipes tend to crack and burst, causing leaking and flooding. A frozen pipe bursting can cause a lot of water damage in your home.

A home in Cleveland without a working furnace, even for a couple of hours can cause serious risks.  Recently SERVPRO of Gateway was called out to a home that was for sale in the area to mitigate a water damage.  Upon entering the home, the technicians discovered several feet of standing water in the basement. Moisture from the basement caused extensive damage to the upper floors.  Most of the materials including walls, ceilings, floors, and cabinets removed due to the water damage.

Prevent frozen pipes from damaging your home by keeping your home’s thermostat no lower than 55 degrees Fahrenheit.  If you will be out of the home for a lengthy period, consider shutting off and draining your water system. 

SERVPRO of Gateway Professionals have the experience, expertise, and the resources to remediate damage caused by winter weather.

If you have water damage due to bad weather, Call SERVPRO of Gateway 216-575-1985.

Flooded Basements and Water Damage are not a DIY Job

1/16/2019 (Permalink)

Flooded basement repair is not a DIY job. 

Despite the magazines, television shows, and Internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO of Gateway technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage and even mold.

Additional benefits of hiring a professional water damage restoration company:

  1. Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Black water, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
  2. Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
  3. Peace of Mind: Hiring a professional restoration company gives you the peace of mind knowing you have done everything in your power to rectify the situation.

If you experience a flooded basement, leave the repair to our certified professionals.

What to know about water damage

1/16/2019 (Permalink)

You've seen the signs - a soft spot in the wall here, a strange splotch of color there. Signs of water damage can pop up at any time in your home and they're not something you want to ignore. Water damage can lead to foundation damage and subsidence but can also pose a health concern to the people in your home, too. This type of damage can be serious business, oftentimes. With that in mind, let's take a look at five things you need to know when dealing with water damage in your house.

You're not always going to see it - You've made it through the worst of it and several inches of water have drained out of your home. After a few days of airing and drying out, you feel as if your house is almost back to normal. Chances are, however, it's not. Signs of such damage are not always apparent- mold, rot, decay, and structural damage can be happening below the surface, without you even being aware of it. Even visual signs of mold may not be present.

It's not just about property damage - To put it plainly, water damage can be a health risk. Once mold is airborne it can damage the respiratory system of anyone in a house, but especially children and the elderly. Taking care of damage from water in your home is not just about keeping up your property- it's about preserving the health of your family and loved ones, too.

You want to catch it early - Water damage spreads, and what was once a small spot of damage can quickly escalate into a much larger issue. If you suspect that there has been damage from water to your home, even on a small scale, it might be best to get a damage survey done by a professional who can quickly assess your problem and take steps to reverse damage as early in its progress as possible.

The source won't always be obvious - Short of having an all-out flood in your home, there are still several "smaller" events that can cause water damage to your home, including faulty pipes, cracks in the foundation, and even the lightest rain.

It takes professionals to fix it - Fixing water damage in your home is not a DIY project. Due to some of the severe after-effects of water damage, including health risks, it's always best to have the professionals take on your water damage repair. A restoration expert can survey the damage and give you an estimate of the work and cost you're looking at, allowing you to get a thorough picture of what you need to do to get your home safe and sound once again.

If you are in need of flooded basement repair we are your local certified water damage restoration experts.

Things not to do after Fire Damage

1/4/2019 (Permalink)

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Gateway
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Gateway
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

SERVPRO of Gateway has a group of certified and trained professionals that will make your home look “Like it never even happened.”

Water Damage Repair

12/28/2018 (Permalink)

Water Damage Repair

SERVPRO of Gateway is here in your community and Here to Help®. We have teams of certified professionals that are ready to help when disaster strikes. Our crews are certified in water damage repair and fire damage repair. We also have certified teams to assist in mold remediation. When the storms strike Northeast Ohio, we are ready to deploy our storm damage teams. Whatever you’re facing, we are faster to any size disaster.  

As a locally owned and operated business, SERVPRO of Gateway is strategically located to respond quickly to your water or flood damage loss. From the time our crews arrive on site to the time they pack up equipment, you will be kept in the loop of what’s happening in your home or business throughout the entire restoration process.

There’s no convenient time for water or flood damage to your home or business but we will do everything we can to make it “Like it never even happened.”

Call SERVPRO of Gateway today! 216-575-1985

Residential Water Damage Repair Services

12/28/2018 (Permalink)

Residential Water Damage Repair Services

Water damage is one of the most common problems you can face as a homeowner. Water damage can also be one of the most destructive problems you face as well. That’s why it’s important to call in the SERVPRO of Gateway professionals when disaster strikes. It’s important to take care of water damage immediately. If water damage isn’t remediated, the longer the water sits the more damage it will cause. Meaning: the more money it will cost to fix. Aside from damage, if water and flood damage aren’t addressed quickly mold can also begin to grow. You can’t predict disastrous situations but you can rely on SERVPRO of Gateway for all you water damage repairs.

Avoid costly mistakes and repairs. SERVPRO of Gateway will arrive onsite and begin to work immediately. You will be kept in the loop throughout the entire restoration process. We are faster to any size disaster and we are local to your community. Call us today! 216-575-1985

1-4-8 Policy

11/28/2018 (Permalink)

At SERVPRO® of Gateway, we are committed to serving you 24/7/365. We are your water damage, fire damage, storm damage and mold remediation experts. We are also committed to contacting you in a timely manner, showing up promptly, and notifying your insurance company of the status of the loss efficiently and quickly. The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an Insurance Company or by our Call Center for a loss, is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Company within 8 hours to report on the condition of the loss. We are judged on these three numbers, but frequently we beat these numbers. It is not unusual for us to call the property owner within minutes of receiving the FNOL and for us to be on site within an hour. We understand how important it is to be there to start the drying process. We care about your property and look forward to helping you at every opportunity.

SERVPRO of Gateway is faster to any size disaster. No water damage or fire damage is too big or too small for us. Call us when disaster strikes. 216-575-1985

When disaster strikes your commercial business

10/10/2018 (Permalink)

Once you have started the process of putting in a claim and getting mitigation services started we will be notified about your loss. It is our guarantee that we will call you within 1 hour. Our goal is to get in contact with you ASAP for us at SERVPRO® of Gateway. We are committed to helping you when disaster strikes and a huge part of that is speaking with you and assuring you that help is on the way. We have been serving customers like you for 40+ years when disaster strikes and know that speed counts to help put you at ease and know that things will be made right, call 216-575-1985. SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 216-575-1985 to help you. We are a certified locally owned and independent run firm who are committed to serving our community when disasters such as pipe breaks and fires occur. Call us and we’ll be there 216-575-1985.

Experienced and Trained Professionals

10/10/2018 (Permalink)

With over 40 years of service in our communities we have done our share of large commercial jobs. SERVPRO® of Gateway is experienced and trained to help you when disaster strikes no matter big or small. Our crews are able to respond even in the middle of the night and mobilize to assist you; our crews are bonded and trained to work in spaces with confidential information with discretion and professionalism. SERVPRO® of Gateway holds itself to the highest standard in customer service and will work to help make it “Like it never even happened.” If disaster should call make sure to call the team in the area that is ready to help lighten your load and make a stressful situation easier and faster for you, call us at 216-575-1985.  SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 216-575-1985 to help you. We are a certified company committed to serving our community when disasters such as pipe breaks and fires occur.

Mold Remediation

10/10/2018 (Permalink)

When you have water coming down through your ceiling and pouring through light fixtures, the most important thing to you in that moment is a quick response to mitigate the issue. SERVPRO® of Gateway is able to react and respond quickly and efficiently. We adhere to what is called the 1-4-8 rule. We will call you within 1 hour of being notified; we respond as quickly as possible. We will be on site within 4 hours of speaking with you and we will update your insurance company within 8 hours. If disaster should cause disruption in your home or office, make sure to call the team with 40+ years of experience helping to make it “Like it never even happened.” Call SERVPRO® of Gateway at 216-575-1985. SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 216-575-1985 to help you. We are a certified company and committed to serving our community when disasters such as pipe breaks and fires occur. Call SERVPRO of Gateway today! 216-575-1985

Mold Remediation

10/10/2018 (Permalink)

There are lots of companies who will do a mold inspection/estimate for your company & talk about how they can “clean” mold with bleach. Well, they can certainly try, but it won’t help. SERVPRO® of Gateway is committed to remediating the problem completely & correctly so that you can get back to business faster, with less impact on your customers & business. We are able to work with you to limit disruptions allowing your work to go on. For more information on how SERVPRO® of Gateway can help you call us at 216-575-1985. We can come out and do an inspection & speak honestly & openly with you about options that you have.  SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 216-575-1985 to help you.

Home Fire Escape Plan

10/10/2018 (Permalink)

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.

In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of Gateway wants you to stay safe and prepare now to ensure you are ready for any disaster.

Fire Damage Restoration Services

10/10/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Gateway will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Gateway 216-575-1985

Handling Storm or Flood Damage

10/10/2018 (Permalink)

SERVPRO of Gateway specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Austin, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 216-575-1985

Plan for the unexpected

10/10/2018 (Permalink)

As a business owner or manager, you are a leader in your community, and have the opportunity to set an example for your employees, customers, and community to follow.

This year, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take three simple steps:
- Plan to stay in business
- Encourage your employees to become ready
- Protect your investment

Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses to prepare their employees, operations, and assets in the event of an emergency. At ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Call SERVPRO of Gateway and we can help you plan for the unexpected 216-575-1985

When your basement floods

10/10/2018 (Permalink)

Storms and flooding in Cleveland can lead to water buildup in the basement. As a homeowner, it’s important to understand what to do in these situations, how water gets down there in the first place, and ways to help prevent lasting damage.

How Water Gets Into the Basement

The first reaction for many when looking at a basement flood is to wonder how the water got there in the first place. There are several factors that may come into play.

  • An improperly functioning sump pump
  • Poor drainage around basement walls
  • Cracks or holes in the walls water can leak through
  • Issues with basement plumbing, such as a water heater
  • Heavy storm rains

Water buildup in the basement can cause further problems for your home. As water tends to flow in the least resistant path, it will find holes and cracks to flow through and continue to puddle at the lowest point unless otherwise prevented.

How To Take Care of Water in the Basement

If you find flooding in your basement, it’s best to contact a professional as soon as possible. He can assist with pipe repair, if needed, take care of the water removal, and assess your basement for the source of the problem. Many services also offer help with the drying and sanitation of the affected areas, as well as repair and mold remediation. 

How To Prevent Floods

In some cases, there may be ways you can help prevent damage from a basement flood. These can include installing a sump pump if you do not currently have one, regularly checking to make sure plumbing is intact, and sloping your yard and landscaping away from your home. A professional may have further ideas on ways to help prevent water damage.


Understanding the how and why of basement flooding can help you contact the team you need for repairs and restoration. Knowing these things can also help you take the steps necessary to help protect your home.

When disaster strikes call SERVPRO of Gateway 24/7 and we’ll be there. 216-575-1985

Are you ready for winter?

10/10/2018 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of Gateway about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes call SERVPRO® of Gateway to strike back against water damage.

Drying Services

10/10/2018 (Permalink)

Does your home or business have important documents that are important to your well-being? In the event of a water at your home or business, SERVPRO® of Gateway offers document drying services for those important files or personal papers.


Vacuum Freeze Drying
Items containing moisture are frozen and dried using various vacuums and pressures to achieve sublimation (direct conversion of a solid into gas without passage through a liquid stage – think dry ice).


Digitizing 
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.


Gamma Irradiation 
Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a category 3 water loss situation (sewage or flood water), documents are not only dealing with that water, but also are infected with all types of bacteria. If this is the case, decontamination is a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.


Certified Destruction
Unfortunately, many business and government agencies have to dispose of counterfeit, faulty, expired or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Commit to SERVPRO for Swift Restoration After a Storm

9/25/2018 (Permalink)

Sometimes floods can hit without warning, catching you off guard and cause you to do little more than stand by watching events unfold. In some areas, rivers or streams can be affected by storms hundreds of miles away. These storms cause water levels to surge out of control and wreak havoc on our community; leaving you wondering what to do to limit the damages that are sure to affect your property. You won't always get enough warning to move all of your belongings, or adequately prepare for every situation. However, having a plan in place to deal with these types of events is crucial for limiting the number of damages that may occur on your property. 
 
We have a locally owned and operated franchise near your home in Cleveland, OH. There is no reason for you to deal with these situations on your own, nor should you. We can help restore your property to a quality preloss condition, "Like it never even happened." Giving you the assistance you need to handle the situation properly and get things back to normal as soon as possible. 
 
SERVPRO provides you with emergency services to fit your unique circumstances. After your initial call to our offices, we determine the amount of equipment and personnel required to perform your repairs correctly and efficiently, arriving at your home within four hours, many times even faster, and beginning work immediately. Our technicians thoroughly explain what they intend to do and fully address your concerns before proceeding. 
 
Once SERVPRO technicians have had the opportunity to assess the situation correctly, we use a variety of scoping procedures to determine the extent of damage to your property and limit additional losses from occurring. We'll locate and eliminate the source of water, determine the type of water we're dealing with and reduce the possibility of safety hazards on your property. 
 
After establishing a safe environment, SERVPRO of Gateway technicians use quality water extraction equipment, such as portable extractors or truck mounted pumps. Depending on the size of your situation, large submersible pumps are available to remove water over two inches high, quickly and efficiently. We can safely remove standing water and additional moisture from every area of your home and set up a proper drying environment to assist with drying the structure and contents of your home efficiently. 
 
We have many procedures available to help with restoring many of your belongings you thought may be lost to you forever and work hard to provide you with the services you deserve. 
 
Give SERVPRO of Gateway a call today 800-933-7179

IICRC Certified Franchise

9/25/2018 (Permalink)

SERVPRO of Gateway is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Storm and Flood Damage After Heavy Rains

9/25/2018 (Permalink)

During a storm or heavy rains, drains and sewers can backup. This can cause severe damage to commercial property if not taken care of immediately. Dealing with contaminated water in Cleveland, Ohio is frustrating and can be dangerous. Sewer backups threaten your property as well as your employees and customers as it carries a risk for disease. 

Excessive rain causes water to back up from municipal sanitary sewer systems. If water is coming up through floor drains or sink drains in the basement, it is not rain water; you likely have a sanitary issue. 

Backwater Valve

A backwater check valve is one preventative solution to this issue. It is a self-operating valve that only allows water to flow in one direction. It does need to be cleaned every six months to a year. If well maintained, it will help prevent water from flowing in the opposite direction and causing sewer backup.

Contaminated Water Types

Category 1: “Clean water” – This type of water comes from a clean source. Broken water lines or faucet leaks are sources of clean water. Category one water can quickly degrade to a category two if left untreated. Many factors influence the degradation process: contact with contaminants, time, temperature and environment.

Category 2: “Gray Water” – This type of water is contaminated. If ingested it could cause stomach discomfort or illness. Some sources of category two water include an overflowing toilet containing some urine (no feces), an overflowing washing machine or a leaking dishwasher. Gray water may contain bacteria or viruses and can degrade to category three water if left untreated. 

Category 3: “Black water” – This type of water is unsanitary to the point of causing serious illness. Any contact with this water should be avoided. It could contain sewage, microbes and harsh chemicals. Black water is caused by flooding from rivers and streams, an overflowing toilet containing fecal matter or water from beyond the toilet trap. If standing water starts to support microbial growth it is considered category three. Sewer backup is category three water. 

The good news is that there are experts in sewage cleanup. These experts have the special training and equipment to safely deal such a disaster. If in question always call SERVPRO of Gateway at 1-800-933-7179

How To Care for Gym Floors

9/21/2018 (Permalink)

How To Care for Gym Floors 

Gym floors are an important part of schools, churches and recreation centers. They are used for various events throughout the year and regular maintenance is important to keep them in good condition. While you want them to look nice it is also important for them to be safe for use. Unkempt floors in disrepair can be hazardous as well as unsightly.

Daily Maintenance

  1. It is important that gym floors be swept daily with a dust mop. Dirt and dust buildup will scratch the finish of the floor when it is walked on and can create a slipping hazard.
  2. Vacuum all walk off mats daily to ensure that the dust and dirt does not transfer to the gym floor.

As Needed Maintenance & Preventative Measures

  1. Use a damp mop once or twice a week to clean the gym floor and prevent dust.
  2. Ensure that there is no standing water left on the gym floor. Excess water on the floor can damage the wood
  3. Ensure that all tables and chairs have felt pads or use a floor covering to protect the gym floor.
  4. Walk-off mats are a great way to minimize the amount of tracked in dirt and water. These are placed at the entries and help absorb debris and water that would otherwise be tracked onto the gym floor.

Call SERVPRO of Gateway at 800-933-7179 to learn more about our cleaning services or to schedule an inspection. Our team would love to help ensure that your gym floors are in great shape!

Does your home or business have a mold problem?

9/21/2018 (Permalink)

Mold can spread through a home in as little as 72 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business in Cleveland, OH has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to re mediate your mold infestation.

If You See Signs of Mold, Call Us Today – 800-933-7179

Mold Remediation

9/21/2018 (Permalink)

Some answers and simple tips to help you prevent mold.

  • Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant.  Check your house for areas of concern and face them head on.  It might cost money up front but it will save you money down the road.  Pull up that carpet and install mold proofing products, find that water leak and fix it so it doesn’t creep inside the house, or repair that broken rain gutter.
  • Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away.  Even spills should be cleaned up ASAP.  The key is the small daily task that makes the difference. Be sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Get them in the dryer and make sure to leave the door open and let your washer dryer out
  • Prevent moisture with proper ventilation. It may be that your routine activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.
  • Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. This is especially import in moisture prone areas like the bathroom and kitchen.
  • Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from a hardware store or online. You'll also be able to detect high humidity by simply paying attention to problem areas in your home. Signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of the moisture
  • Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.
  • Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.
  • Improve air flow in your home. According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that extra moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold

Call SERVPRO of Gateway today! 800-933-7179

Storm and Flood Damage Restoration

9/21/2018 (Permalink)

SERVPRO of Gateway specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Cleveland, OH, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 800-933-7179

Restoration Process

9/21/2018 (Permalink)

When storm damage occurs to your home or business the restoration process can seem daunting. Not only are you faced with a frightening event most times, but as soon as the storm fades you are faced with unpleasant and unwanted damage. At SERVPRO of Gateway our goal is to make the restoration process as seamless and straightforward as possible. Our teams are equipped with the knowledge and certifications to complete the necessary restoration with as little disruption as possible.

From the moment that we receive the first call regarding storm damage to your home or business to the moment that we arrive on site to meet with the home or business owner and begin the restoration process our focus is on the customer. Our onsite professionals will explain the process and ensure that you are informed throughout the duration.

If you find yourself in need of restoration in Cleveland, OH call us today! We are always here to help and ensure that your home or business is brought back to its previous condition. 800-933-7173

Flood Damage

9/21/2018 (Permalink)

Sometimes floods can hit without warning, catching you off guard and cause you to do little more than stand by watching events unfold. In some areas, rivers or streams can be affected by storms hundreds of miles away. These storms cause water levels to surge out of control and wreak havoc on our community; leaving you wondering what to do to limit the damages that are sure to affect your property. You won't always get enough warning to move all of your belongings, or adequately prepare for every situation. However, having a plan in place to deal with these types of events is crucial for limiting the number of damages that may occur on your property. 
 
We have a locally owned and operated franchise near your home in Cleveland, OH. There is no reason for you to deal with these situations on your own, nor should you. We can help restore your property to a quality preloss condition, "Like it never even happened." Giving you the assistance you need to handle the situation properly and get things back to normal as soon as possible. 
 
SERVPRO of Gateway provides you with emergency services to fit your unique circumstances. After your initial call to our offices, we determine the amount of equipment and personnel required to perform your repairs correctly and efficiently, arriving at your home within four hours, many times even faster, and beginning work immediately. Our technicians thoroughly explain what they intend to do and fully address your concerns before proceeding. 
 
Once SERVPRO technicians have had the opportunity to assess the situation correctly, we use a variety of scoping procedures to determine the extent of damage to your property and limit additional losses from occurring. We'll locate and eliminate the source of water, determine the type of water we're dealing with and reduce the possibility of safety hazards on your property. 
 
After establishing a safe environment, SERVPRO of Gateway technicians use quality water extraction equipment, such as portable extractors or truck mounted pumps. Depending on the size of your situation, large submersible pumps are available to remove water over two inches high, quickly and efficiently. We can safely remove standing water and additional moisture from every area of your home and set up a proper drying environment to assist with drying the structure and contents of your home efficiently. 
 
We have many procedures available to help with restoring many of your belongings you thought may be lost to you forever and work hard to provide you with the services you deserve. 
 
Give SERVPRO of Gateway a call today 800-933-7179

Understanding Mold Growth.

8/23/2018 (Permalink)

Molds are part of the natural environment. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided, according to the EPA. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air. Mold may begin growing indoors when mold spores land on surfaces that are wet or contain moisture. There are many types of mold, and none of them will grow without water or moisture.

Molds can gradually destroy the things they grow on. You can prevent damage to your home and furnishings, save money, and avoid potential health problems by controlling moisture and eliminating mold growth, according to the EPA.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth.

Quick Response keeps business open

8/16/2018 (Permalink)

Water Damage Quick Response keeps business open Mopping bathroom floor after water damages.

A water break caused by a Drinking Fountain can cause major damages if not taken care of in a timely manner.  SERVPRO of Gateway is the franchise to call in any emergency clean up. 

We are locally owned and operated. Our crews are certified and trained to handle disasters of any size. Water damage can come in many different forms and its important to call in professionals when you experience water damage because our crews are trained to look for the details and any underlying issues. Your safety is our top priority. We make disasters "Like it never even happened." 

SERVPRO of Gateway can be called 24/7 for help and questions anytime. We are available 365 days a year. Call SERVPRO of Gateway at 800-933-7179

Water Damages Of Many Categories

8/8/2018 (Permalink)

Water Damage can have a major impact on properties of all kinds, occurring very swiftly and often suddenly. It can occur due to a variety of conditions that include flooding, melting snow, failed appliances, or other natural disasters. Water damage can also range widely in severity. Allowing water to build up in basements and other areas of a home or business can quickly lead to complete destruction of the property. When water damage is imminent, property owners must take immediate steps to remove the water and restore any materials that have been damaged.

Water Damage can be broken down into several categories of severity, typically coming from a particular source. The first category for water damage includes the presence of clean water that poses no immediate threat to humans. Malfunctioning appliances and overflowing sinks usually cause this kind of damage. The next category of damage is often referred to as Grey Water. Category two indicates the presence of contaminated water that can cause illness to living creatures when ingested. The presence of microorganisms in water is typically the result of sewer leaks, damaged toilets, and malfunctioning sump pumps. The third category of water damage is referred to as Black Water. These unsanitary liquids contain bacteria and other forms of seriously dangerous microorganisms. This water can come from the contamination of standing water and leaks from municipal sewage systems.

All types of damage can lead to degrading property, including threats such as mold, rotting wood, and the destabilization of the foundation. Damage in classes two and three can allow furniture and walls to absorb a substantial amount of moisture despite the fact that the evaporation rate is very rapid. The most serious type of water damage can result from standing water that has the potential to soak into hardwood floors, concrete, and plaster. The restoration process and the success in cleaning up after water damage has occurred depend on acting quickly. 

The majority of cleanups following substantial water damage require professional assistance. Ignoring damp furniture and missing hidden damage in walls and other structural components can result in serious health threats. The mold exposure alone can cause allergy and asthma symptoms in persons of all ages or directly impact those people suffering with compromised immune systems. Professional restoration companies accurately assess the damage and use proven techniques in order to fully restore the property. Their techniques include thoroughly protective cleaning gear and cutting-edge, restoration equipment

Dryer Vent Cleaning Importance

7/31/2018 (Permalink)

We all know to clean out the lint screen of our dryers, right? Did you know if you aren’t cleaning the lint out of the INSIDE and VENT of your dryer you are putting your family in danger of a house fire?  Over time lint will build up and settle in the bottom of your dryer and in your dryer vent.  If you don’t clean this out the heat from the dryer can ignite a fire inside your dryer.  You know what the boy scouts say, “lint is the great to start a fire”. 

Here is an experience from someone who recently had a fire in her dryer and was lucky enough it didn’t start her house on fire.

Counting our blessings today… Last night we smelled something "burning" right as we were going to bed. We thought it was our renters burning food or something in their oven.  We had windows open and fans going but didn't really think much of it. Well this afternoon I went to get clothes out of the dryer, they smelled horrible!!! Like a cross between camp fire smoke and cigarette smoke. So I threw them back in the washer and told my husband. When he got home we pulled the bottom portion of the dryer off just to check things out. To our amazement (we haven't had this dryer THAT long - but bought it from someone else) there was burnt/singed lint everywhere. There had been a lint fire inside the bottom of our dryer last night. Our house seriously could have caught on fire. I'm so glad it didn't. Hence - we are counting our blessings today and I am spreading the word to all that you should go clean out under your lint catcher thing so your house doesn't start on fire!

Here are a few tips from www.familyhandyman.com on how to clean the lint out of your dryer.

Cleaning your dryer vents is so important when it comes to preventing fires. Call SERVPRO of Gateway today!

Need Your Home Cleaned to Sell.

7/17/2018 (Permalink)

Selling your home can be an overwhelming experience as you coordinate between realtors, inspections and potential buyers. SERVPRO is happy to help clean your house and get it ready for showings and its sale. With our highly trained crews we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services.  We have helped many homeowners prepare and sell their homes with a top to bottom cleaning.  Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO is always here to help.

 

Prepare An Emergency Kit

7/2/2018 (Permalink)

  1. Water, 1 gal person per  per day
  2. Food, 3 day supply per person
  3. Can opener (manual!)
  4. Flashlight, batteries, back up phone charger
  5. First aid kit, hygiene items
  6. Matches
  7. Cash
  8. Emergency phone numbers

4 Classes of Water

6/20/2018 (Permalink)

Without warning, emergencies can strike. Immediate response is critical especially when water damage strikes. Did you know there are different classes of water that can cause a loss in a home? The classes of water are defined as the following:

Class 1 –A single room is affected, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 –This class effects and entire room, wetness along the walls (12” or more), and moisture still in the structure.

Class 3 –Ceilings, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 –Water saturates in materials with very low levels of permeation, like hardwood or stone.

We understand that dealing with water damage is a highly stressful. Our trained technicians are equipped with the knowledge and equipment to restore your property to its preloss conditions. Do not hesitate to give SERVPRO a call if you experience any kind of water damages.

Commercial biohazard cleanup

5/30/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Gateway also offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. 

SERVPRO professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 

SERVPRO of Gateway can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism 
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

We're here for your business to keep everyone safe. Make sure you call SERVPRO of Gateway when biohazards are found in your facilities.

Commom causes of Fires in Homes

5/22/2018 (Permalink)

Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.

  1. Candles

From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep
  1. Smoking

While the number of fires caused by smoking is trending downward, the NFPA found that there were still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.
  1. Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.
  1. Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.

Prep your Home for Spring Cleaning

5/2/2018 (Permalink)

Clean Rain Gutters

Wind, animals, and gravity bring sticks, leaves, and other organic matter into your rain gutters, and chances are yours have accumulated their share of detritus over the winter. That's bad news for your home: When downspouts are clogged, rainwater can spill out of your gutters and around the perimeter of your house, putting it at risk for leaks and flooding. Get ready for spring showers by removing the mess from your gutters to ensure that the water will flow freely.

Change Filters

To maintain optimal air quality in your home, it’s a good idea to replace your HVAC system's air filter seasonally as well as the filter in your kitchen range hood. While you're at it, consider changing the filters in your water purification system. Depending on your water, you might not need to change these as often as your HVAC filters, but it's not a bad idea to check them now. So, go ahead and welcome spring with new filters all around to keep your home clean and fresh, and your appliances in good working order.

Check Vents

As snow melts away from your home’s foundation, it’s a good time to check any vents along the foundation or in the attic. Look for missing or damaged screens, debris, signs of insect or rodent infestation, or other issues, and correct them before they have a chance to become bigger problems later in the season.

Check the Roof

Take advantage of the sun’s return to check your roof for cracked or missing shingles or tiles, and examine flashing around vents and the chimney for damage. While you’re at it, have the chimney cleaned and inspected by a professional. 

Any Questions or help call SERVPRO fo Gateway 216-575-1985

Characteristics of Mold

4/24/2018 (Permalink)

You probably have many checklists that apply to your commercial building. With all the regular maintenance routines and proper repairs, finding black mold growth – or any type of mold invasion – can come as a complete shock. However, you might be wondering what mold looks like in the first place. The following list includes three angles from which you can better identify mold.


1. Color


If you've observed some funky colors spring up around the company sink, you may have a mold cleanup in your future. Most commonly known as Alternaria, this kind of mold frequents bathrooms and other damp places indoors. This fungus spreads quickly, so you'll want to address even minor problems in a timely manner.


2. Texture


Another way you can detect mold in your building is by observing its texture. If you've tried cleaning those worn-out carpets time and again to no avail, a mold called Cladosporium could be your culprit. In addition, not all dark colored molds are black mold; this dark colored mold with a suede-like texture loves to thrive in carpets and upholsteries. Cladosporium is also known to grow in both warm and cool climates. Some molds may take on powdery textures, while others can take on a slimy appearance.


3. Smell


Most Ogden, UT, residents are familiar with that musty smell that can pop up in basements or other dark, humid places. Black mold could be present if that earthy smell just won't go away. Even if your building has never had past moisture damage, this kind of mold easily feeds on damp drywall and even dusty corners. Hiring a professional is usually your best bet when it comes to detecting types of mold, since identifying and determining all those subtle growth spots could prove challenging.

Helpful Hints before SERVPRO arrives.

4/5/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

How to Prevent Electrical fires

3/21/2018 (Permalink)

Electrical fires cause millions of dollars in damages, while also claiming lives in the process. There are so many possible causes for these types of fires. One of these causes can be faulty wiring through out the house, and overloading connection for more than they were designed for. Improper use of extension cords and power strips can cause a situation. Even something as simple as small animals chewing through wiring in the wall can cause a fire. 

You can prevent electrical fires in the home by following a few safety tips. When purchasing a used heating appliance, make sure the temperature switch will shut down the equipment if the thermostat fails. When doing duct work, make sure you use a licensed professional. Anywhere there is an electric current, there is a chance of a fire. By the time you see or smell smoke, the electrical fire may already be out of control. SERVPRO of Gateway wants you to stay safe and take action immediately to repair and replace faulty wiring in your home to reduce the risk of an unwarranted situation. Know the signs before the fire even starts. Call 1-800-933-7179

24 Emergency Response

3/13/2018 (Permalink)

SERVPRO of Gateway provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond to your emergency needs and have expertise to handle your restoration and cleaning needs. 

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 1-800-933-7179

Flooding in Businesses

2/26/2018 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, out in the country, or even in the desert, there is potential for flooding. Anywhere it can rain, it can flood.

A variety of events can cause flooding, like: heavy rains, when ocean waves come onshore, if snow melts too fast, or when dams or levees break. A flooding event may occur over a long period and could last days, weeks, or longer.

The most dangerous type of flood, a flash flood, happens quickly with little or no warnings. Flash floods are the top weather-related killer in the U.S. since they can roll boulders, tear out trees and destroy buildings of low-lying areas in less than six hours, caused by intense rainfall from a thunderstorm or several thunderstorms.

At least 25% of the business that close after an event like a flood never reopen their doors. As little as one-inch of water can cause costly damage to your property. That's where we are here to help to keep businesses in business.   

Safety of Smoke Alarms

1/30/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes.


Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA). If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.

For more information on Emergency Preparedness, contact your local SERVPRO Of Western Lake 1-800-933-7179

Removal of Soot

1/30/2018 (Permalink)

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire damage requires prompt action to reduce losses and costly down time. Who can you trust to provide dependable services and information? 

Soot Removal. Our technicians are highly trained and certified in smoke and soot removal. Pictured is our Fire Damage Supervisor using a special sponge designed to pull smoke and soot off surfaces. This is the dry cleaning portion of removal. Next, depending on the surface (paint/wood/fabric type) we would wet clean the surface using SERVPRO grade chemicals. For the rest of the space odor removal and air purification systems would be put in place. 

Our technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. We utilize technology designed specifically to provide you and your insurance company with quick. dependable information necessary to make more informed decisions faster, saving both time and money.

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