Recent Posts

Frozen pipes cause water damage during arctic weather

1/16/2019 (Permalink)

When pipes freeze in extreme winter weather and then thaw out as temperatures rise, these pipes tend to crack and burst, causing leaking and flooding. A frozen pipe bursting can cause a lot of water damage in your home.

A home in Cleveland without a working furnace, even for a couple of hours can cause serious risks.  Recently SERVPRO of Gateway was called out to a home that was for sale in the area to mitigate a water damage.  Upon entering the home, the technicians discovered several feet of standing water in the basement. Moisture from the basement caused extensive damage to the upper floors.  Most of the materials including walls, ceilings, floors, and cabinets removed due to the water damage.

Prevent frozen pipes from damaging your home by keeping your home’s thermostat no lower than 55 degrees Fahrenheit.  If you will be out of the home for a lengthy period, consider shutting off and draining your water system. 

SERVPRO of Gateway Professionals have the experience, expertise, and the resources to remediate damage caused by winter weather.

If you have water damage due to bad weather, Call SERVPRO of Gateway 216-575-1985.

Flooded Basements and Water Damage are not a DIY Job

1/16/2019 (Permalink)

Flooded basement repair is not a DIY job. 

Despite the magazines, television shows, and Internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO of Gateway technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage and even mold.

Additional benefits of hiring a professional water damage restoration company:

  1. Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Black water, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
  2. Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
  3. Peace of Mind: Hiring a professional restoration company gives you the peace of mind knowing you have done everything in your power to rectify the situation.

If you experience a flooded basement, leave the repair to our certified professionals.

What to know about water damage

1/16/2019 (Permalink)

You've seen the signs - a soft spot in the wall here, a strange splotch of color there. Signs of water damage can pop up at any time in your home and they're not something you want to ignore. Water damage can lead to foundation damage and subsidence but can also pose a health concern to the people in your home, too. This type of damage can be serious business, oftentimes. With that in mind, let's take a look at five things you need to know when dealing with water damage in your house.

You're not always going to see it - You've made it through the worst of it and several inches of water have drained out of your home. After a few days of airing and drying out, you feel as if your house is almost back to normal. Chances are, however, it's not. Signs of such damage are not always apparent- mold, rot, decay, and structural damage can be happening below the surface, without you even being aware of it. Even visual signs of mold may not be present.

It's not just about property damage - To put it plainly, water damage can be a health risk. Once mold is airborne it can damage the respiratory system of anyone in a house, but especially children and the elderly. Taking care of damage from water in your home is not just about keeping up your property- it's about preserving the health of your family and loved ones, too.

You want to catch it early - Water damage spreads, and what was once a small spot of damage can quickly escalate into a much larger issue. If you suspect that there has been damage from water to your home, even on a small scale, it might be best to get a damage survey done by a professional who can quickly assess your problem and take steps to reverse damage as early in its progress as possible.

The source won't always be obvious - Short of having an all-out flood in your home, there are still several "smaller" events that can cause water damage to your home, including faulty pipes, cracks in the foundation, and even the lightest rain.

It takes professionals to fix it - Fixing water damage in your home is not a DIY project. Due to some of the severe after-effects of water damage, including health risks, it's always best to have the professionals take on your water damage repair. A restoration expert can survey the damage and give you an estimate of the work and cost you're looking at, allowing you to get a thorough picture of what you need to do to get your home safe and sound once again.

If you are in need of flooded basement repair we are your local certified water damage restoration experts.

Things not to do after Fire Damage

1/4/2019 (Permalink)

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Gateway
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Gateway
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

SERVPRO of Gateway has a group of certified and trained professionals that will make your home look “Like it never even happened.”

Water Damage Repair

12/28/2018 (Permalink)

Water Damage Repair

SERVPRO of Gateway is here in your community and Here to Help®. We have teams of certified professionals that are ready to help when disaster strikes. Our crews are certified in water damage repair and fire damage repair. We also have certified teams to assist in mold remediation. When the storms strike Northeast Ohio, we are ready to deploy our storm damage teams. Whatever you’re facing, we are faster to any size disaster.  

As a locally owned and operated business, SERVPRO of Gateway is strategically located to respond quickly to your water or flood damage loss. From the time our crews arrive on site to the time they pack up equipment, you will be kept in the loop of what’s happening in your home or business throughout the entire restoration process.

There’s no convenient time for water or flood damage to your home or business but we will do everything we can to make it “Like it never even happened.”

Call SERVPRO of Gateway today! 216-575-1985

Residential Water Damage Repair Services

12/28/2018 (Permalink)

Residential Water Damage Repair Services

Water damage is one of the most common problems you can face as a homeowner. Water damage can also be one of the most destructive problems you face as well. That’s why it’s important to call in the SERVPRO of Gateway professionals when disaster strikes. It’s important to take care of water damage immediately. If water damage isn’t remediated, the longer the water sits the more damage it will cause. Meaning: the more money it will cost to fix. Aside from damage, if water and flood damage aren’t addressed quickly mold can also begin to grow. You can’t predict disastrous situations but you can rely on SERVPRO of Gateway for all you water damage repairs.

Avoid costly mistakes and repairs. SERVPRO of Gateway will arrive onsite and begin to work immediately. You will be kept in the loop throughout the entire restoration process. We are faster to any size disaster and we are local to your community. Call us today! 216-575-1985

1-4-8 Policy

11/28/2018 (Permalink)

At SERVPRO® of Gateway, we are committed to serving you 24/7/365. We are your water damage, fire damage, storm damage and mold remediation experts. We are also committed to contacting you in a timely manner, showing up promptly, and notifying your insurance company of the status of the loss efficiently and quickly. The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an Insurance Company or by our Call Center for a loss, is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Company within 8 hours to report on the condition of the loss. We are judged on these three numbers, but frequently we beat these numbers. It is not unusual for us to call the property owner within minutes of receiving the FNOL and for us to be on site within an hour. We understand how important it is to be there to start the drying process. We care about your property and look forward to helping you at every opportunity.

SERVPRO of Gateway is faster to any size disaster. No water damage or fire damage is too big or too small for us. Call us when disaster strikes. 216-575-1985

When disaster strikes your commercial business

10/10/2018 (Permalink)

Once you have started the process of putting in a claim and getting mitigation services started we will be notified about your loss. It is our guarantee that we will call you within 1 hour. Our goal is to get in contact with you ASAP for us at SERVPRO® of Gateway. We are committed to helping you when disaster strikes and a huge part of that is speaking with you and assuring you that help is on the way. We have been serving customers like you for 40+ years when disaster strikes and know that speed counts to help put you at ease and know that things will be made right, call 216-575-1985. SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 216-575-1985 to help you. We are a certified locally owned and independent run firm who are committed to serving our community when disasters such as pipe breaks and fires occur. Call us and we’ll be there 216-575-1985.

Experienced and Trained Professionals

10/10/2018 (Permalink)

With over 40 years of service in our communities we have done our share of large commercial jobs. SERVPRO® of Gateway is experienced and trained to help you when disaster strikes no matter big or small. Our crews are able to respond even in the middle of the night and mobilize to assist you; our crews are bonded and trained to work in spaces with confidential information with discretion and professionalism. SERVPRO® of Gateway holds itself to the highest standard in customer service and will work to help make it “Like it never even happened.” If disaster should call make sure to call the team in the area that is ready to help lighten your load and make a stressful situation easier and faster for you, call us at 216-575-1985.  SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 216-575-1985 to help you. We are a certified company committed to serving our community when disasters such as pipe breaks and fires occur.

Mold Remediation

10/10/2018 (Permalink)

When you have water coming down through your ceiling and pouring through light fixtures, the most important thing to you in that moment is a quick response to mitigate the issue. SERVPRO® of Gateway is able to react and respond quickly and efficiently. We adhere to what is called the 1-4-8 rule. We will call you within 1 hour of being notified; we respond as quickly as possible. We will be on site within 4 hours of speaking with you and we will update your insurance company within 8 hours. If disaster should cause disruption in your home or office, make sure to call the team with 40+ years of experience helping to make it “Like it never even happened.” Call SERVPRO® of Gateway at 216-575-1985. SERVPRO® of Gateway has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 216-575-1985 to help you. We are a certified company and committed to serving our community when disasters such as pipe breaks and fires occur. Call SERVPRO of Gateway today! 216-575-1985